Job Description
Job Details
Description We are seeking an experienced and dynamic Assistant General Manager to join our leadership team at Marriott Pompano Beach. The Assistant General Manager will work closely with the General Manager to oversee all aspects of hotel operations, ensuring the highest standards of service, guest satisfaction, and profitability.
Ensures guest and employee satisfaction and maximizes the financial performance of all departments.
Essential Functions Leads and manages resort operations.
Directs resort actions required to maximize profitability and increase service levels and team member satisfaction.
Ensures brand standards are met.
Facilitates resort meetings.
Provides input into the hiring, supervision, training, assessment, coaching, and disciplining of department heads and other key team members.
Manages conflict and resolves team members and guests complaints.
Conducts performance evaluations that are timely and constructive.
Organizes and oversees the schedules, timecards, and work of assigned staff.
Collaborates with other managers to analyze costs, benefits, and losses of company profits.
Performs other related duties as assigned.
Supportive functions
Required In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:
Attends industry meetings and participates in industry organizations.
Participates in and maintains active community relations.
Participates in resort and corporate activities and meetings as requested.
Perform special projects as assigned.
Physical requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to access and navigate the resort.
Specific Job Knowledge, Skills, And Abilities The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Extensive knowledge of Marriott property requirements.
Extensive knowledge of resort/hotel operations
Excellent time management skills with the ability to assign and delegate tasks.
Excellent communications skills both verbal and written
Excellent managerial and supervisory skills.
Ability to work in teams and independently.
Excellent math and accounting skills
Ability to interpret financial data
Proficient with Microsoft Office Suite or similar software programs.
Education and experience
BS degree in related field, or comparable certifications and experience in the industry
Minimum 3 Years Of Successful Resort/hotel Operations Leadership Required. Prior AGM experience is preferred with Marriott.
EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.
Notice: the hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
We are seeking an experienced and dynamic Assistant General Manager to join our leadership team at Marriott Pompano Beach. The Assistant General Manager will work closely with the General Manager to oversee all aspects of hotel operations, ensuring the highest standards of service, guest satisfaction, and profitability.
Ensures guest and employee satisfaction and maximizes the financial performance of all departments.
Prior AGM Experience Is Preferred With Marriott. EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.
Notice: the hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
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